ProfKen.US Privacy Policy

Effective Date: June 30, 2026
Last Updated: June 30, 2026
Version: 1.0
 

1. Definitions

For purposes of this Privacy Policy, the following terms shall have the meanings set forth below.

 

"Company"

"Company," "we," "our," and "us" refer to EKN LINKS LLC, a Florida limited liability company, including its brands, websites, products, educational programs, digital properties, subsidiaries, affiliates, contractors, representatives, employees, instructors, and authorized service providers. This Privacy Policy applies to all online services owned or operated by EKN LINKS LLC, including but not limited to ProfKen.US, affiliated websites, landing pages, online stores, membership portals, educational platforms, newsletters, webinars, and related digital services.

 

"Website"

"Website" refers collectively to ProfKen.US, all associated domains, subdomains, landing pages, blogs, online stores, member portals, course platforms, mobile versions, applications, and any digital property controlled by the Company.

 

"Services"

"Services" include all products and services offered by the Company, including but not limited to:

• AI education and training

• Online courses

• Live workshops

• Consulting services

• Executive coaching

• Digital downloads

• AI prompt libraries

• Templates

• Workbooks

• Videos

• Membership programs

• Newsletters

• Podcasts

• Webinars

• Events

• Online communities

• Certification programs

• Business consulting

• Marketing services

• Website development

• Ecommerce consulting

• Any future products or services offered by the Company

 

"User"

"User," "Visitor," "Customer," "Student," "Member," "Subscriber," or "You" refers to any individual or organization that accesses, browses, registers, purchases, downloads, communicates with, or otherwise uses the Website or Services.

 

"Personal Information"

"Personal Information" means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual. Depending upon applicable law, Personal Information may include:

• Name

• Email address

• Mailing address

• Telephone number

• Company name

• Job title

• Payment information

• Billing address

• Account credentials

• IP address

• Device identifiers

• Location information

• Internet browsing activity

• Purchase history

• Student enrollment records

• Learning progress

• Communications with the Company

• User-generated content

• Other information protected by applicable privacy laws

 

"Sensitive Personal Information"

Where applicable, Sensitive Personal Information includes categories recognized under applicable privacy laws, including certain government identifiers, financial account information, precise geolocation data, authentication credentials, or other protected categories. The Company does not intentionally collect Sensitive Personal Information unless reasonably necessary to provide requested Services.

 

"Student Data"

"Student Data" refers to information collected through educational programs, including:

• Course registrations

• Assignment submissions

• Quiz results

• Certificates

• Attendance

• Learning progress

• Discussion participation

• Coaching notes

• Educational communications

• Course completion records

 

"Digital Products"

Digital Products include any downloadable or electronically delivered materials, including:

• AI prompts

• Prompt libraries

• Templates

• Worksheets

• Checklists

• PDFs

• eBooks

• Videos

• Audio recordings

• Software

• Spreadsheets

• Presentations

• Online resources

• Other downloadable content

 

"AI Services"

"AI Services" means any artificial intelligence technologies, large language models (LLMs), machine learning systems, generative AI platforms, automated assistants, chatbots, recommendation engines, prompt-processing systems, or similar technologies used by the Company or integrated into the Website.

 

"Cookies"

"Cookies" include browser cookies, session cookies, persistent cookies, local storage objects, pixels, tags, scripts, SDKs, beacons, device identifiers, and similar technologies used to recognize devices, improve functionality, analyze usage, personalize experiences, and support marketing activities.

 

"Third-Party Service Providers"

Third-Party Service Providers include vendors that assist in operating the Website or Services, including but not limited to:

• Website hosting providers

• Payment processors

• Learning Management Systems

• CRM providers

• Email marketing providers

• Analytics providers

• Webinar platforms

• Cloud storage providers

• Customer support platforms

• AI technology providers

• Advertising networks

• Security providers

 

"Applicable Law"

Applicable Law refers to all federal, state, local, and international laws, regulations, and legal requirements governing privacy, consumer protection, electronic communications, education, marketing, data security, intellectual property, and online commerce.

 

2. Information We Collect

The Company collects information in several ways to operate, improve, secure, and provide its Services.

The categories of information collected depend upon how you interact with the Website.

A. Information You Voluntarily Provide

We collect information that you voluntarily provide when you:

• Register for an account

• Purchase products or services

• Enroll in courses

• Join memberships

• Download resources

• Subscribe to newsletters

• Register for webinars

• Schedule consulting sessions

• Contact customer support

• Complete surveys

• Participate in contests

• Submit testimonials

• Complete assignments

• Participate in online communities

• Request information

• Communicate with us through email, chat, phone, or social media

This information may include:

• Full name

• Email address

• Mailing address

• Phone number

• Company

• Job title

• Username

• Password

• Billing information

• Purchase history

• Student information

• Communications

• Uploaded files

• AI prompts submitted

• Feedback

• Testimonials

• Survey responses

B. Information Automatically Collected

When you visit the Website, certain information may be collected automatically.

This information may include:

• IP address

• Browser type

• Browser version

• Device type

• Operating system

• Screen resolution

• Language settings

• Time zone

• Device identifiers

• Referring website

• Pages visited

• Clickstream activity

• Session duration

• Date and time of access

• Search terms

• Exit pages

• Download activity

• Error logs

• Performance metrics

C. Cookies and Similar Technologies

We use cookies, pixels, local storage, web beacons, scripts, and similar technologies to:

• Remember user preferences

• Maintain secure login sessions

• Analyze website traffic

• Improve website performance

• Personalize content

• Measure marketing effectiveness

• Prevent fraud

• Detect abuse

• Support advertising campaigns

• Improve user experience

D. Educational Information

For students and course participants, we may collect:

• Enrollment information

• Attendance records

• Quiz scores

• Assignment submissions

• Certificates earned

• Learning progress

• Coaching participation

• Completion status

• Discussion board participation

• Course feedback

E. AI Interaction Data

When you use AI-powered features, we may collect:

• Prompts submitted

• AI-generated responses

• Usage statistics

• Conversation history (where applicable)

• Error reports

• Feature usage metrics

Users should avoid submitting confidential, proprietary, regulated, or highly sensitive information to AI-powered tools unless expressly requested.

F. Payment Information

When purchasing products or services, payments are processed by secure third-party payment providers. We generally do not store complete payment card numbers on our own servers.

Payment providers may collect:

• Payment card information

• Billing address

• Transaction history

• Payment confirmations

• Fraud prevention information

G. Marketing Information

If you subscribe to newsletters or promotional communications, we may collect:

• Email address

• Marketing preferences

• Email engagement metrics

• Link clicks

• Download history

• Campaign interactions

• Subscription status

H. Information from Third Parties

We may receive information from trusted third parties, including:

• Payment processors

• Learning platforms

• Analytics providers

• Social media platforms

• Webinar providers

• CRM systems

• Marketing partners

• Publicly available business directories

Such information is used only for legitimate business purposes and in accordance with applicable law.

These three sections are among the most important for ProfKen.US because your business revolves around education, AI, digital products, and online communities. They should clearly explain what you collect, why you collect it, how you use it, and what rights users have, while avoiding promises that are difficult to guarantee.

3. Student Data

Educational Information We Collect

When you enroll in one of our courses, workshops, webinars, coaching programs, certification programs, memberships, or other educational offerings, we may collect information necessary to provide and administer those educational services.

Student Data may include, but is not limited to:

• Student name

• Email address

• Account information

• Enrollment records

• Purchased courses

• Course completion history

• Lesson progress

• Quiz and assessment results

• Assignment submissions

• Certificates earned

• Attendance records

• Coaching session notes

• Discussion board participation

• Questions submitted during live events

• Survey responses

• Student feedback

• Technical support requests

• Communications between you and the Company

How Student Data Is Used

Student information may be used to:

• Provide access to purchased courses

• Deliver educational content

• Track course progress

• Issue certificates of completion

• Provide coaching or mentoring services

• Respond to student questions

• Improve course materials

• Develop new educational content

• Provide customer support

• Send course-related announcements

• Notify students of updates

• Verify course completion

• Prevent fraud or unauthorized account sharing

• Protect the integrity of our educational programs

• Comply with applicable legal obligations

Student Communications

Students may receive communications related to:

• Course enrollment

• Account verification

• Password resets

• Course reminders

• Live session invitations

• Assignment deadlines

• New lesson notifications

• Technical support

• Certificates

• Educational updates

• Customer service

These communications are considered part of the educational services you have requested and may not always be optional.

Student Privacy

We do not intentionally disclose Student Data to third parties for their independent marketing purposes.

Student information may be shared only with trusted service providers that assist us in delivering educational services, including learning management systems, webinar platforms, payment processors, customer support providers, cloud hosting providers, and other vendors operating under contractual confidentiality obligations.

Educational Records

The Company may retain educational records for legitimate business purposes, including:

• Verifying course completion

• Reissuing certificates

• Providing continuing education

• Maintaining historical enrollment records

• Resolving disputes

• Meeting legal obligations

Retention periods may vary depending upon applicable laws and business requirements.

Student Responsibilities

Students are responsible for:

• Maintaining accurate account information

• Protecting login credentials

• Using educational materials in accordance with applicable license agreements

• Respecting intellectual property rights

• Complying with course rules and community guidelines

Student Accounts

Students are responsible for maintaining the confidentiality of their account credentials.

Sharing accounts with unauthorized individuals may result in suspension or termination of access without refund.

4. AI Data Processing

AI-Powered Services

Certain features offered by the Company may utilize artificial intelligence ("AI") technologies, including large language models, generative AI systems, machine learning tools, recommendation engines, automated assistants, and similar technologies to enhance educational experiences and improve our Services.

AI-powered features may include:

• AI tutoring

• Prompt generation

• Educational assistants

• Writing assistance

• Business planning tools

• Marketing recommendations

• Interactive chat experiences

• Course support

• Productivity tools

• Research assistance

Information Submitted to AI Services

When you interact with AI-powered features, we may process information including:

• User prompts

• Questions

• Uploaded text

• Uploaded documents

• User instructions

• Feedback

• Conversation history (where applicable)

• AI-generated outputs

• Technical usage information

Third-Party AI Providers

Some AI-powered services may utilize trusted third-party providers.

Information submitted through AI features may be processed by these providers solely to perform requested services.

The Company does not control the privacy practices of third-party AI providers beyond applicable contractual arrangements.

Confidential Information

Users should not submit:

• Trade secrets

• Highly confidential business information

• Sensitive financial information

• Medical records

• Government-issued identification numbers

• Protected health information

• Other regulated confidential information

unless specifically requested and protected under a separate written agreement.

AI Accuracy Disclaimer

Artificial Intelligence systems generate responses based upon patterns in data and may produce incomplete, inaccurate, outdated, biased, or incorrect information.

AI-generated content should not be considered:

• Legal advice

• Medical advice

• Financial advice

• Tax advice

• Professional consulting

• Regulatory guidance

Users are responsible for independently verifying AI-generated information before relying upon it.

AI Training

Unless specifically disclosed otherwise, the Company does not intentionally use customer-submitted prompts or uploaded documents to train proprietary AI models.

However, users acknowledge that third-party AI providers may process submitted information in accordance with their own terms and privacy policies.

Ownership of AI Inputs and Outputs

Users retain ownership of the original content they submit, subject to any licenses granted under our Terms of Use.

The ownership and permitted use of AI-generated outputs may depend upon applicable law and the terms governing the underlying AI provider.

AI Usage Analytics

We may collect anonymous or aggregated information regarding AI usage, including:

• Feature usage

• Performance metrics

• Error reporting

• Session statistics

• System improvements

Such information generally does not identify individual users.

5. Cookies & Consent

Cookies and Similar Technologies

The Website uses cookies and similar technologies to improve functionality, personalize user experiences, analyze website performance, maintain security, and support marketing activities.

These technologies may include:

• Browser cookies

• Session cookies

• Persistent cookies

• Pixels

• Web beacons

• Tracking scripts

• Local storage

• Device identifiers

• Software development kits (SDKs)

• Analytics technologies

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the Website and may include functions such as:

• User authentication

• Security

• Shopping cart functionality

• Session management

• Fraud prevention

• Website administration

Disabling these cookies may affect the functionality of the Website.

Performance and Analytics Cookies

These cookies help us understand:

• Website traffic

• Visitor behavior

• Popular pages

• Navigation patterns

• Website performance

• Error reporting

This information is generally aggregated and used to improve our Services.

Functional Cookies

Functional cookies allow us to remember user preferences, including:

• Language selection

• Login preferences

• Display settings

• Course progress

• User preferences

Marketing Cookies

Marketing technologies may be used to:

• Measure advertising effectiveness

• Personalize advertisements

• Track campaign performance

• Support remarketing

• Understand user engagement

Consent

Where required by applicable law, users will be presented with a cookie consent mechanism that allows them to accept, reject, or customize certain categories of cookies.

Your continued use of the Website after making your selections constitutes acknowledgment of your cookie preferences.

Managing Cookies

Most web browsers allow users to:

• View stored cookies

• Delete cookies

• Block cookies

• Restrict third-party cookies

• Configure cookie preferences

Disabling cookies may reduce certain Website functionality.

Third-Party Cookies

Third-party providers, including analytics, payment, advertising, social media, video hosting, webinar, and learning platform providers, may place cookies or similar technologies on your device.

The Company does not control these third-party technologies, and their use is governed by the respective providers' privacy policies.

Do Not Track Signals

Some web browsers transmit "Do Not Track" ("DNT") signals.

Because there is currently no universally accepted industry standard governing DNT responses, the Website may not respond uniformly to such signals unless required by applicable law.

Cookie Policy

Additional information regarding our use of cookies may be provided in our separate Cookie Policy, which is incorporated into this Privacy Policy by reference.

​

6. Analytics

Website Analytics

To better understand how visitors interact with our Website and Services, we may collect and analyze information regarding website usage, user behavior, system performance, and engagement metrics. Analytics help us improve the functionality, usability, accessibility, educational value, and overall performance of our Website.

Analytics information generally does not identify individual users directly. Instead, it is used to understand trends, improve user experience, troubleshoot technical issues, measure content effectiveness, and make informed business decisions.

Information We May Collect Through Analytics

Analytics technologies may collect information including, but not limited to:

• IP address (which may be truncated or anonymized where appropriate)

• Browser type and version

• Device type

• Operating system

• Screen resolution

• Preferred language

• Geographic region (city, state, or country)

• Internet service provider

• Referring website

• Exit pages

• Search terms

• Website navigation paths

• Time spent on pages

• Session duration

• Scroll depth

• Click activity

• Download activity

• Video engagement

• Course engagement

• Mobile versus desktop usage

• Website performance metrics

• Error reports

• Crash reports

• Feature usage statistics

Purpose of Analytics

We use analytics information to:

• Improve website performance

• Improve course content

• Enhance user experience

• Understand visitor interests

• Measure website traffic

• Evaluate educational effectiveness

• Improve AI-powered features

• Identify technical issues

• Optimize website speed

• Improve accessibility

• Measure marketing performance

• Develop new products and services

• Detect abuse or fraudulent activity

• Improve customer support

Aggregated and Anonymous Data

We may aggregate or anonymize analytics data so that it no longer identifies individual users. Aggregated information may be used for research, reporting, product development, business intelligence, benchmarking, and other lawful business purposes.

Third-Party Analytics Providers

We may use trusted third-party analytics providers to help us understand how our Website and Services are used. These providers may collect information through cookies, pixels, software development kits (SDKs), server logs, and similar technologies.

Examples of analytics services may include website analytics, learning analytics, marketing analytics, advertising measurement, video engagement analytics, and customer experience tools.

Such providers process information in accordance with their own privacy policies and contractual obligations.

Advertising and Marketing Analytics

We may use analytics to measure:

• Advertising performance

• Campaign effectiveness

• Conversion rates

• Newsletter engagement

• Webinar registrations

• Course enrollment trends

• Product sales performance

• Customer acquisition costs

• User engagement

Analytics are used to improve marketing effectiveness and better understand customer interests.

AI Usage Analytics

Where AI-powered features are available, we may collect anonymous usage information to:

• Improve AI responses

• Enhance prompt quality

• Detect technical issues

• Improve educational experiences

• Monitor system performance

• Prevent abuse

Unless otherwise disclosed, analytics information is not used to identify individual users.

7. Payment Processors

Secure Payment Processing

When you purchase products or services from the Company, payment transactions are processed through secure third-party payment processors.

To protect customer financial information, the Company generally does not collect, process, or store complete payment card numbers or sensitive payment credentials on its own servers.

Payment Information Collected

Depending on the payment method selected, payment processors may collect information including:

• Name

• Billing address

• Email address

• Telephone number

• Payment card information

• Bank account information (where applicable)

• Transaction amount

• Currency

• Tax information

• Payment confirmation

• Fraud prevention information

• Transaction identifiers

This information is collected directly by the payment processor or transmitted securely for payment authorization.

Third-Party Payment Providers

We may utilize one or more trusted payment providers to process transactions, including providers supporting:

• Credit cards

• Debit cards

• Digital wallets

• Bank transfers

• Installment payment plans

• Subscription billing

• International payments

Each payment provider operates under its own privacy policy, security standards, and contractual terms.

Payment Security

Our payment processors are responsible for securing payment transactions using industry-standard encryption and security measures.

Although we select reputable providers, the Company does not control or guarantee the security practices of independent payment processors.

Fraud Prevention

To protect both customers and the Company, payment providers may utilize automated fraud detection systems that analyze transaction data to identify potentially fraudulent activity.

Transactions suspected of fraud may be delayed, declined, or subject to additional verification.

Subscription Billing

For subscriptions, memberships, or recurring educational services, payment providers may securely store payment credentials to process future recurring charges authorized by the customer.

Customers may manage recurring billing through their account or by contacting the Company, subject to the applicable subscription terms.

Refund Processing

Approved refunds are generally processed through the original payment method whenever reasonably possible.

Refund processing times are determined by the payment processor and financial institution and may vary.

Taxes

Where applicable, payment processors may calculate, collect, and remit required sales taxes, value-added taxes (VAT), goods and services taxes (GST), or similar taxes based upon applicable laws.

8. Learning Management Systems (LMS)

Educational Technology Platforms

To deliver online education, coaching, certifications, memberships, and digital learning experiences, the Company may utilize one or more Learning Management Systems ("LMS") or educational technology platforms.

These systems help administer educational programs and provide students with secure access to learning materials.

Information Stored Within the LMS

The LMS may store information including:

• Student profile

• Enrollment history

• Purchased courses

• Membership status

• Course progress

• Lesson completion

• Quiz results

• Assignment submissions

• Certificates

• Attendance records

• Coaching participation

• Discussion participation

• Support requests

• Course preferences

• Download history

• Educational communications

Purpose of LMS Data

Educational information may be used to:

• Deliver purchased courses

• Track learning progress

• Resume lessons

• Provide personalized learning experiences

• Generate completion certificates

• Verify educational records

• Improve instructional content

• Support instructors

• Provide customer support

• Evaluate course effectiveness

• Maintain educational records

Student Communications

Learning platforms may send automated educational communications, including:

• Enrollment confirmations

• Welcome messages

• Course reminders

• Lesson notifications

• Live event invitations

• Assignment reminders

• Certificate notifications

• Password reset messages

• Technical support updates

These communications are generally considered part of the educational services you have requested.

Learning Analytics

The LMS may generate educational analytics including:

• Lesson completion rates

• Quiz performance

• Course engagement

• Video viewing statistics

• Assignment completion

• Learning milestones

• Time spent within courses

These analytics help improve educational content, identify areas for improvement, and enhance the student learning experience.

Third-Party Educational Platforms

The Company may utilize third-party educational technology providers to host courses, webinars, digital communities, coaching sessions, or certifications.

These providers may process Student Data solely for the purpose of delivering educational services and are expected to maintain commercially reasonable security practices.

Student Responsibilities

Students are responsible for:

• Maintaining accurate account information

• Keeping login credentials confidential

• Using educational materials only as permitted under applicable license agreements

• Complying with course rules and community guidelines

• Refraining from unauthorized copying, recording, redistribution, or sharing of educational content

Unauthorized sharing of course access, account credentials, or protected educational materials may result in suspension or termination of access without refund, subject to applicable law.

These sections are designed to provide transparency about your use of analytics, payment systems, and learning platforms while preserving flexibility to change vendors or technologies as your business evolves.​

9. Newsletter & Marketing

Marketing Communications

The Company may communicate with users regarding educational content, products, services, promotions, business updates, and other information that may be of interest.

Marketing communications may include:

• Email newsletters

• Course announcements

• Webinar invitations

• Event notifications

• New product announcements

• Educational articles

• AI tips and tutorials

• Industry news

• Promotional offers

• Discount opportunities

• Surveys

• Customer satisfaction requests

• Product updates

• Membership benefits

• Coaching opportunities

• Consulting services

• Speaking engagements

• Podcast announcements

• Video releases

• Blog updates

Users may choose whether to receive certain marketing communications where required by applicable law.

Email Subscription

Users may subscribe to one or more mailing lists by voluntarily providing an email address through:

• Website forms

• Course registrations

• Webinar registrations

• Product purchases

• Download requests

• Newsletter signup forms

• Event registrations

• Membership enrollments

• Consultation requests

• Other interactions with the Company

By voluntarily subscribing, users consent to receive communications consistent with this Privacy Policy and any applicable terms.

Educational Communications

Certain communications are considered essential to the delivery of our Services and may be sent regardless of marketing preferences.

These communications may include:

• Purchase confirmations

• Account verification

• Password resets

• Enrollment confirmations

• Course reminders

• Live event notifications

• Technical support

• Security notices

• Policy updates

• Payment confirmations

• Service announcements

These communications are generally not promotional and are necessary for providing requested services.

Marketing Preferences

Users may update or modify their communication preferences at any time by:

• Clicking the "Unsubscribe" link included in marketing emails

• Updating communication preferences within their account (where available)

• Contacting the Company using the contact information provided in this Privacy Policy

Please note that opting out of marketing communications does not prevent us from sending essential service-related communications.

Marketing Analytics

We may measure engagement with marketing communications, including:

• Email delivery

• Email opens

• Link clicks

• Download activity

• Webinar registrations

• Course enrollments

• Product purchases

• Conversion rates

• User engagement

This information helps us improve our educational content and communications.

Promotional Offers

From time to time, we may provide promotional offers, contests, giveaways, scholarships, discounts, referral programs, or special events.

Participation in these programs may require the collection of additional information necessary to administer the promotion.

Separate terms may apply to individual promotions.

Third-Party Marketing Platforms

The Company may use trusted third-party providers to manage newsletters, email campaigns, customer relationship management (CRM), automation, surveys, webinars, and marketing analytics.

These providers process information solely to provide services on our behalf and are expected to maintain appropriate security measures.

10. Community Features

Online Communities

The Company may provide community features that allow users to interact with instructors, students, members, and other participants.

Community features may include:

• Discussion forums

• Private communities

• Membership groups

• Live chats

• Q&A sessions

• Webinars

• Virtual classrooms

• Group coaching

• Comment sections

• User profiles

• Social learning activities

• Community events

• Networking opportunities

Participation in community features is voluntary.

User-Generated Content

Users may voluntarily submit content including:

• Comments

• Questions

• Discussion posts

• Testimonials

• Reviews

• Photos

• Videos

• Documents

• Assignments

• Suggestions

• Feedback

• AI prompts

• Shared resources

Users are solely responsible for the content they submit.

Public Visibility

Information voluntarily shared within community areas may be visible to other participants.

Users should avoid posting:

• Confidential information

• Financial information

• Sensitive personal information

• Trade secrets

• Passwords

• Medical information

• Government-issued identification numbers

• Information belonging to third parties without permission

The Company cannot guarantee that other users will maintain the confidentiality of information voluntarily shared within community features.

Community Standards

Users agree to participate respectfully and professionally.

Users may not use community features to:

• Harass others

• Threaten individuals

• Discriminate against others

• Post unlawful content

• Infringe intellectual property rights

• Spam other users

• Distribute malware

• Share misleading or fraudulent information

• Advertise unauthorized products or services

• Collect personal information from other users without permission

• Upload harmful or illegal material

Moderation

The Company reserves the right, but is not obligated, to monitor, moderate, edit, restrict, or remove user-generated content that violates applicable laws, community guidelines, or Company policies.

The Company may suspend or terminate participation in community features for violations of these standards.

License to User Content

By submitting content to community features, users grant the Company a non-exclusive, worldwide, royalty-free license to host, display, reproduce, distribute, and use such content solely as necessary to operate, administer, promote, and improve the community and educational services.

Users retain ownership of their original content, subject to this limited license.

No Endorsement

Opinions expressed by community members are solely those of the individual users and do not necessarily reflect the views of the Company.

The Company does not guarantee the accuracy, completeness, or reliability of user-generated content.

11. User Accounts

Account Registration

Certain Services require users to create an account.

During registration, users may be asked to provide:

• Name

• Email address

• Username

• Password

• Billing information

• Company information

• Communication preferences

• Other information necessary to provide requested Services

Users agree to provide accurate, current, and complete information.

Account Security

Users are responsible for maintaining the confidentiality of their login credentials.

Users agree to:

• Maintain secure passwords

• Protect account credentials

• Restrict unauthorized access to their accounts

• Notify the Company promptly of suspected unauthorized access

• Log out after using shared or public devices

The Company is not responsible for losses resulting from a user's failure to safeguard account credentials.

Single-User License

Unless expressly authorized in writing, user accounts are licensed for use by a single individual only.

Users may not:

• Share accounts

• Share login credentials

• Allow multiple users to access a single paid account

• Transfer account ownership without Company approval

Unauthorized account sharing may result in suspension or termination without refund.

Account Activity

Users are responsible for all activity occurring under their accounts, whether authorized or unauthorized, unless resulting from the Company's own negligence or legal responsibility.

The Company may maintain logs of account activity for security, fraud prevention, customer support, and compliance purposes.

Account Suspension and Termination

The Company reserves the right to suspend, restrict, or terminate accounts for reasons including, but not limited to:

• Violation of the Terms of Use

• Violation of this Privacy Policy

• Fraudulent activity

• Unauthorized account sharing

• Copyright infringement

• Abuse of AI services

• Abuse of instructors or community members

• Non-payment

• Security concerns

• Illegal activity

• Attempts to interfere with Website operations

Where appropriate, users may be given an opportunity to cure violations before permanent termination.

Account Deletion

Users may request deletion of their accounts by contacting the Company.

Certain information may be retained after account deletion as required to:

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Maintain financial and tax records

• Protect intellectual property

• Preserve educational completion records where appropriate

Deletion of an account does not necessarily result in deletion of all information where retention is permitted or required by law.

Account Availability

While the Company strives to provide continuous access to user accounts, we do not guarantee uninterrupted availability.

Accounts may be temporarily unavailable due to:

• Maintenance

• Security updates

• Technical failures

• Internet outages

• Third-party service interruptions

• Force majeure events

The Company shall not be liable for temporary interruptions beyond its reasonable control.

Excellent. 

12. AI Prompt Processing

AI-Powered Educational Services

The Company provides educational content, prompt libraries, AI-assisted learning tools, prompt engineering resources, business frameworks, templates, and other artificial intelligence ("AI") services designed to assist users in learning, creating, researching, and improving business productivity.

AI-powered features may include:

• AI Prompt Libraries

• Prompt Stack™ Frameworks

• AI tutoring

• Prompt generators

• Business planning assistants

• Marketing content generation

• Educational chat assistants

• AI workflow recommendations

• AI research tools

• Interactive learning experiences

• Prompt templates

• AI-powered exercises

• AI-enhanced productivity tools

The availability of AI-powered features may change without prior notice.

User Prompt Submissions

Users may voluntarily submit prompts, questions, instructions, uploaded documents, business information, or other content to AI-powered features.

By submitting information to AI-powered services, users acknowledge that such content may be processed electronically to generate requested responses.

Users should not submit:

• Trade secrets

• Confidential client information

• Protected Health Information (PHI)

• Government classified information

• Export-controlled information

• Credit card numbers

• Social Security Numbers

• Driver's license numbers

• Passport numbers

• Banking credentials

• Passwords

• Highly sensitive personal information

unless specifically requested through a secure process.

AI Processing

Prompt submissions may be processed using one or more trusted artificial intelligence technologies operated either by the Company or by third-party AI providers.

Processing may include:

• Natural language analysis

• Prompt interpretation

• Content generation

• Educational recommendations

• Summarization

• Translation

• Classification

• Workflow assistance

• Business analysis

• Research assistance

Processing occurs solely for the purpose of providing requested services and improving the user experience.

Ownership of User Inputs

Except as otherwise provided in separate written agreements, users retain ownership of the original prompts, questions, documents, or other content they voluntarily submit.

By submitting content, users grant the Company a limited, non-exclusive, worldwide license to process, transmit, store, display, and use such content solely as reasonably necessary to provide requested services.

This limited license automatically terminates when retention is no longer reasonably necessary under this Privacy Policy or applicable law.

Ownership of Company AI Content

All AI frameworks, Prompt Stack™ methodologies, educational prompts, templates, prompt libraries, worksheets, prompt engineering systems, training materials, workflows, educational models, proprietary teaching methods, and related content developed by the Company remain the exclusive intellectual property of EKN LINKS LLC unless otherwise expressly stated.

Nothing in this Privacy Policy transfers ownership of the Company's intellectual property to users.

AI Outputs

AI-generated responses are created automatically and may:

• Contain inaccuracies

• Be incomplete

• Become outdated

• Include factual errors

• Produce unexpected results

• Reflect limitations of AI technology

Users remain solely responsible for independently evaluating, verifying, editing, and determining the suitability of any AI-generated output before relying upon it.

AI-generated responses should not be considered legal, medical, financial, tax, accounting, investment, engineering, or other professional advice.

AI Model Training

Unless specifically disclosed otherwise, the Company does not intentionally use identifiable customer prompts, uploaded documents, or proprietary business information to train its own proprietary AI models.

However, users acknowledge that third-party AI providers may process submitted information according to their own terms of service and privacy policies.

AI Abuse Prevention

To maintain service quality and protect intellectual property, the Company reserves the right to monitor AI usage for misuse, including:

• Automated scraping

• Prompt harvesting

• Reverse engineering

• Prompt extraction

• Unauthorized automation

• Excessive requests

• Circumvention of usage limitations

• Abuse of AI resources

Users engaging in abusive behavior may have access suspended or terminated.

13. Data Retention

Retention Principles

The Company retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, protect intellectual property, maintain business records, and operate our Services.

Retention periods may vary depending upon the type of information collected and applicable legal requirements.

Categories of Information Retained

We may retain information including:

• Customer accounts

• Student records

• Purchase history

• Payment confirmations

• Course completion records

• Membership information

• Communications

• Customer support requests

• AI interaction logs

• Website security logs

• Marketing preferences

• Website analytics

• Technical logs

• Fraud prevention records

• Business transaction records

Educational Records

Educational records may be retained for extended periods to:

• Verify course completion

• Reissue certificates

• Confirm continuing education participation

• Maintain historical enrollment records

• Resolve academic disputes

• Protect educational integrity

Financial Records

Financial records may be retained for the periods required by applicable tax, accounting, auditing, and regulatory requirements.

Security Logs

Technical logs and security information may be retained to:

• Detect fraud

• Investigate incidents

• Protect users

• Monitor cybersecurity

• Improve system security

Data Deletion

When information is no longer reasonably necessary, the Company will take commercially reasonable steps to securely delete, anonymize, or de-identify such information unless retention is required or permitted by law.

Backup copies may continue to exist for limited periods as part of routine disaster recovery procedures.

Legal Holds

If litigation, investigations, legal claims, audits, or regulatory matters are reasonably anticipated, certain information may be retained for longer periods until those matters have been resolved.

14. Security

Commitment to Security

The Company is committed to protecting personal information through commercially reasonable administrative, technical, organizational, and physical safeguards designed to reduce the risk of unauthorized access, disclosure, alteration, destruction, or misuse.

Security Measures

Security measures may include:

• Secure encrypted connections (HTTPS/TLS)

• Password protection

• Role-based access controls

• Secure hosting environments

• Firewall protection

• Malware detection

• Multi-factor authentication (where available)

• Security monitoring

• Backup procedures

• Access logging

• Employee confidentiality obligations

• Vendor security assessments

Security practices may evolve over time as technology and threats change.

User Responsibilities

Users also play an important role in protecting information.

Users are responsible for:

• Maintaining secure passwords

• Protecting login credentials

• Logging out of shared devices

• Updating software

• Protecting their own devices

• Promptly reporting suspected unauthorized account access

No Absolute Security

Although we employ commercially reasonable safeguards, no method of electronic transmission, cloud storage, internet communication, or cybersecurity program can guarantee absolute security.

Accordingly, the Company cannot guarantee that information will never be accessed, disclosed, altered, or destroyed through unauthorized means.

Users acknowledge and accept these inherent risks when using internet-based services.

Security Incidents

In the event of a confirmed security incident affecting personal information, the Company will respond in accordance with applicable law, including providing notifications where legally required.

15. International Users

Global Access

The Website and Services may be accessed from countries outside the United States.

By accessing the Website from another country, users acknowledge that their information may be transferred to, processed, and stored in the United States or other jurisdictions where the Company or its service providers operate.

Cross-Border Transfers

Personal information may be transferred internationally for purposes including:

• Website hosting

• Cloud storage

• Payment processing

• Email delivery

• Educational services

• Customer support

• Analytics

• Artificial intelligence processing

• Security monitoring

Such transfers may involve countries with privacy laws that differ from those of the user's country of residence.

Compliance with Local Laws

Users are responsible for determining whether access to the Website and Services complies with the laws applicable in their own jurisdiction.

The Company does not represent that its Services are appropriate or available in every country.

International Service Providers

The Company may engage service providers located in multiple countries.

Where appropriate, commercially reasonable contractual, technical, or organizational safeguards may be implemented to protect personal information during international transfers.

Consent to International Processing

By voluntarily providing personal information and using the Website or Services, users acknowledge and consent, where permitted by applicable law, to the international transfer, processing, and storage of their information as described in this Privacy Policy.

16. California Privacy Rights

Privacy Rights for California Residents

If you are a resident of California, you may have certain rights regarding your personal information under applicable California privacy laws, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and any implementing regulations.

These rights apply only to the extent required by applicable law and may be subject to exceptions and limitations.

Categories of Personal Information

Depending on your interaction with the Website and Services, we may collect categories of personal information including:

• Personal identifiers

• Contact information

• Commercial information

• Internet or electronic activity

• Device information

• Educational information

• Customer support communications

• Marketing preferences

• AI interaction information

• Geolocation information derived from IP addresses

• Professional or employment information voluntarily provided

• User-generated content

We do not collect all categories from every user.

Your Privacy Rights

Subject to applicable law, California residents may have the right to:

Right to Know

Request information regarding:

• Categories of personal information collected

• Categories of sources from which information was collected

• Business purposes for collecting information

• Categories of third parties with whom information has been shared

• Categories of information disclosed

• Categories of information sold or shared (if applicable)

Right to Access

Request a copy of the personal information we maintain about you, subject to applicable legal limitations.

Right to Correct

Request correction of inaccurate personal information maintained by the Company.

Right to Delete

Request deletion of certain personal information we maintain, unless an exception under applicable law permits continued retention.

Examples include:

• Legal obligations

• Fraud prevention

• Security investigations

• Contract performance

• Educational recordkeeping

• Tax and accounting requirements

• Intellectual property protection

Right to Opt-Out of Sale or Sharing

The Company does not sell personal information for monetary compensation.

If applicable privacy laws define certain advertising practices as "sharing" personal information, users may exercise any available opt-out rights through mechanisms provided on the Website.

Right to Limit Sensitive Personal Information

Where required by applicable law, California residents may request limitations on the use or disclosure of Sensitive Personal Information, subject to applicable exceptions.

Right Against Discrimination

The Company will not unlawfully discriminate against users for exercising privacy rights provided under applicable law.

However, certain Services may require specific personal information to function properly.

Authorized Agents

California residents may designate an authorized agent to submit certain privacy requests on their behalf.

We may require verification of both the user's identity and the agent's authority before responding.

Verification of Requests

To protect user privacy, we may request information reasonably necessary to verify the identity of the individual submitting a request before fulfilling the request.

17. Other U.S. State Privacy Rights

Applicability

Residents of states that have enacted comprehensive consumer privacy laws may have additional rights regarding their personal information.

These rights will be honored where applicable and subject to the limitations provided by law.

Rights That May Be Available

Depending upon your state of residence, you may have rights including:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• Data portability

• Opt-out of targeted advertising

• Opt-out of profiling in certain automated decisions

• Opt-out of the sale of personal information (where applicable)

• Appeal of certain privacy request decisions

Availability of these rights depends on the laws applicable in your state.

States with Applicable Privacy Laws

As privacy legislation continues to evolve, residents of states with applicable consumer privacy laws—including, where applicable, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Kentucky, Indiana, Rhode Island, and any other jurisdiction adopting substantially similar laws—may exercise any rights available under those laws.

The Company reserves the right to update this Privacy Policy as additional state privacy laws become effective.

Exercising State Privacy Rights

Residents wishing to exercise applicable privacy rights should submit a request using the contact information provided in this Privacy Policy.

We may request reasonable verification before processing any request.

Appeals

Where required by applicable law, users whose privacy requests are denied may submit an appeal following instructions provided with the Company's response.

18. Data Requests

Requesting Access to Your Information

Users may request access to certain personal information maintained by the Company, subject to applicable legal requirements and exceptions.

Access requests may include:

• Information maintained about the user

• Categories of information collected

• Sources of collection

• Purposes of processing

• Categories of third parties receiving information

• Information regarding retention practices

Correction Requests

Users may request correction of inaccurate or incomplete personal information.

The Company may request documentation reasonably necessary to verify the requested correction.

Deletion Requests

Users may request deletion of personal information maintained by the Company.

Certain information may be retained when necessary to:

• Complete transactions

• Provide requested Services

• Maintain educational records

• Comply with legal obligations

• Prevent fraud

• Resolve disputes

• Enforce agreements

• Protect intellectual property

• Maintain security

• Exercise or defend legal claims

Data Portability

Where required by applicable law, users may request a portable copy of certain personal information in a commonly used electronic format.

Verification Procedures

Before fulfilling any request involving personal information, the Company may verify the identity of the requesting individual using commercially reasonable procedures.

Verification may include confirmation of:

• Email address

• Account ownership

• Purchase history

• Student enrollment

• Government-issued identification where legally appropriate

• Other reasonable verification methods

Response Time

The Company will respond to verified privacy requests within the time periods required by applicable law.

If additional time is reasonably necessary, users will be notified where required.

Fees

Most privacy requests are provided without charge.

However, where permitted by law, the Company reserves the right to charge a reasonable administrative fee for excessive, repetitive, or manifestly unfounded requests.

19. Legal Basis for Processing (Where Applicable)

General Principles

The Company processes personal information only where there is an appropriate legal basis to do so under applicable law.

The legal basis depends upon the type of information collected, the nature of the Services provided, and the relationship between the user and the Company.

Consent

We may process personal information when users voluntarily provide consent, including when they:

• Subscribe to newsletters

• Register for webinars

• Enroll in courses

• Participate in surveys

• Accept cookies where required

• Request downloadable resources

• Participate in marketing programs

Users may withdraw consent where permitted by applicable law, although doing so may affect certain Services.

Contractual Necessity

Processing may be necessary to perform obligations associated with providing requested Services, including:

• Delivering online courses

• Processing purchases

• Managing memberships

• Providing consulting services

• Delivering digital products

• Processing payments

• Providing customer support

• Administering user accounts

Without certain information, we may be unable to provide requested Services.

Legitimate Business Interests

The Company may process personal information where reasonably necessary for legitimate business purposes, including:

• Improving educational content

• Enhancing Website functionality

• Developing new products

• Preventing fraud

• Maintaining cybersecurity

• Protecting intellectual property

• Analyzing Website performance

• Managing business operations

• Enforcing legal agreements

• Providing customer support

When relying on legitimate interests, we consider the impact on user privacy and implement appropriate safeguards.

Compliance with Legal Obligations

We may process personal information when required to comply with:

• Applicable laws

• Court orders

• Government requests

• Regulatory obligations

• Tax requirements

• Accounting standards

• Consumer protection laws

• Intellectual property laws

Protection of Legal Rights

Personal information may be processed where reasonably necessary to:

• Protect the rights of the Company

• Defend legal claims

• Investigate fraud

• Protect users

• Enforce contractual agreements

• Preserve evidence

• Maintain Website security

• Prevent unlawful activity

International Considerations

Where processing is subject to privacy laws outside the United States, the Company will endeavor to process personal information using an appropriate legal basis recognized under the applicable law.

The availability and applicability of these legal bases may vary depending on the user's jurisdiction.

​​