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Omnichannel Grocery Shopping Secrets: How Stores Keep You Coming Back in 2025 🛒✨
Buying groceries isn’t just about walking into a store — it’s about navigating a seamless omnichannel journey. 🛒✨ Omnichannel marketing connects apps, websites, email, and social with in-store experiences, creating one continuous customer journey. A Harvard study found shoppers using 4+ channels spend 9% more, while brands with omnichannel strategies see up to 90% higher retention. Welcome to Omnichannel Grocer — the future of grocery, delivered today.

Prof. Ken Ninomiya
Sep 43 min read
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